Flexport

Flexport Fulfillment API

Real-time API status and monitoring

Status Legend

No known issues
Maintenance
Degraded
Partial Outage
Outage

Service Status

Last updated: Nov 19, 2025, 09:32 AM UTC
  • Inbounds
    No known issues
  • Reports
    No known issues
  • Products
    No known issues
  • Orders
    No known issues
  • Inventory
    No known issues
  • Returns
    No known issues
  • Webhooks
    No known issues
  • Parcels
    No known issues
  • Public APIs
    No known issues

Scheduled Maintenance

Database Infrastructure Upgrade

in -20082 minute

We will be upgrading our database infrastructure to improve performance and reliability. All APIs may experience brief interruptions during this maintenance window.

Start: Nov 5, 2025, 10:51 AM UTC
End: Nov 5, 10:56 AM
Duration: 5m
Affected: All Services

Incident History

AWS Primary Region (us-east-1) Outage

Critical

Cascading AWS infrastructure failure in us-east-1 region caused complete platform outage. DynamoDB DNS failures led to EC2/Lambda issues and NLB network connectivity problems. All core services impacted: Seller Portal, warehouse operations, SQS processing. External order ingestion restored at 11:00 GMT (4 hours). Recovery complicated by AWS Console access loss, Slack degradation, and large SQS message backlog. Full restoration after 16 hours.

Oct 20, 2024, 06:48 AM
Resolved (16h 32m)
All Services